Shipping policy

Last Updated: 06 may 2025

1. Shipping Destinations

We proudly offer:

  • Free shipping to all 50 U.S. states

  • International shipping to most countries worldwide

2. Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays). During peak seasons, processing may take up to 3 business days.

3. Delivery Timeframes

United States

  • By by regular mail: 3-7 business days

  • To the specified address by courier ("to the door"): 3-7 business days (available at checkout)

International

  • By by regular mail: 10-20 business days (varies by destination)

  • To the specified address by courier ("to the door"): 10-20 business days (available at checkout for select countries)

Note: These are estimates only. Customs processing may cause additional delays for international orders.

4. Shipping Costs

  • All U.S. orders: FREE shipping

  • International orders: FREE standard shipping to most countries

5. Order Tracking

You will receive:

  1. Order confirmation email immediately after purchase

  2. Shipping confirmation with tracking number within 1-2 business days

6. Customs & Duties

  • International customers are responsible for:

    • Any customs fees

    • Import taxes

    • Other charges imposed by your country

  • These fees are not included in your order total

7. Undeliverable Packages

If a package cannot be delivered:

  1. We will contact you to confirm address details

  2. You may choose to:

    • Pay for reshipment

    • Receive a refund (minus original shipping costs)

8. Missing Packages

If your tracking shows "delivered" but you haven't received it:

  1. Check with neighbors/local post office

  2. Contact us at info@sculptu.shop within 14 days

9. Contact Information

For shipping questions:

✉️ Email: info@sculptu.shop
📞 Phone: +1 213 349 8889
💬 Live Chat
⏰ Availability: 24/7